I.T. Support
Welcome to QML (UK) Ltd’s Computer Support Website
If you are a business or home user looking for friendly and helpful as well as professional advice and support for your IT network or computers then let QML UK (Ltd) solve all your PC problems.
QML (UK) Ltd aim to support small businesses and home users by offering a high quality IT Service, with our personal experience spanning more than 10 years in the computer industry, including full network implementation, Server, PC and software support, virus & spyware detection and removal, Server, PC repairs and upgrades.
We believe that our personal way of working is just as important as our professional technical service which is why we aim to build a relationship with all our customers so that they don’t have to worry about their computer infrastructure because there is someone they can trust supporting it all.
The services we offer are:
IT Support and Advice (onsite and remote)
Virus / Spyware Detection and Removal
Full Network Implementation and Support
Wired or Wireless Networking Solutions
Custom Built Servers and Workstations
Brand Name Servers and Workstations
Custom Built or Brand Name Multimedia PCs
Brand Name Laptops & Accessories
PC Upgrades, Repairs and Maintenance
All our work is carried out by a Microsoft Certified Professional (MCP) so our customers can be assured of the best solutions to meet their needs and requirements from any advice given by QML (UK) Ltd.
IT Support and Advice (onsite and remote)
Are you familiar with any of the following?
Problems starting your PC
Your computer keeps crashing or running slow
Virus or spyware infected PC
Unable to connect to the internet
Problems sending & receiving E-Mail
Fed up with trying to find someone local and reliable to come and sort out the problem for you?
Relax and let QML (UK) Ltd’s Microsoft Certified Professional solve all your problems. We have extensive experience of problem solving on all Windows and DOS Operating Systems from Windows 95 through to Windows 7 including setting up Windows SBS Servers and Microsoft Exchange, etc. We can be onsite quickly to solve all your PC problems for you.
We offer high quality IT support and advice, including PC and Server support and maintenance, network configuration, virus / spyware detection and removal. We can also provide vital upgrades and tweaks, etc to enhance the performance of your current system or network enabling you to get the most out of your computers / networks.
Virus / Spyware Detection and Removal
With the amount of viruses and spyware around today which affect PC users all over the world causing major disruption, QML (UK) Ltd offer a Virus and Spyware detection and removal service which is second to none, with a superb success record of removal and prevention of viruses and spyware with minimal disruption to the user and no loss of data or having to re-install the operation system and all the software etc.
We also supply and install the relevant security packages for your system, i.e. AVG, Norton Internet Security, McAfee Virus Scan, etc.
QML (UK) Ltd also install and configure relevant security software as standard to help with the prevention of spyware infection, full tuition on how to update and check for infections etc will be given on installation.
Networking (Wired or Wireless)
A network (wired or wireless) is an additional method of communication within the office and outside world, with the addition of a server you can have full file, contact, calendar, E-Mail, internet and printer sharing with full Security. QML (UK) Ltd can design, supply and install networking solutions for homes and small businesses.
We will discuss all your requirements so that a network would be installed that will cover all existing needs, but also incorporate possible future expansion.
QML (UK) Ltd’s Wired & Wireless Networking Solutions include:
- Hubs & Switches (For connecting the individual computers)
- Routers & Modems (For connecting the network to the Internet)
- Cabling & Fittings (Creates links between the computers & devices)
- Wireless Routers & Cards (Creates Wireless Network between computers)
- Network Storage (Provides storage space accessible to anyone on the network)
When setting up a network it is imperative that all private and confidential information is kept that way. QML (UK) Ltd configures individual user’s permissions to allow / restrict access to resources like files, internet and printers, etc. These permissions can also be set to prevent people outside the office from remotely logging into the network and getting hold of confidential information or data. All our networks whether it is full hard wired or wireless they are fully tested and secured from the outside world. We also provide full documentation of all network infrastructure and settings.
Hardware & Software
QML (UK) Ltd build our own ‘QML’ Range of PC’s and Servers that consist of all high quality components, alternately we can supply Brand Name PC’s / Laptops at competitive prices. Our PC’s ranges from the normal everyday office PC to the High End Multimedia / Gaming PCs which are built to the customer’s exact needs are requirements making the PC unique to them.
All our PC’s and servers come with the relevant Windows Software and latest security updates and patches, etc installed and configured for the customer’s existing or new network, domain, etc.
QML (UK) Ltd can supply and install any software packages i.e. Microsoft Windows, Microsoft Office, Microsoft Windows Server, etc. at competitive prices. We can also supply and install numerous Virus Software and Internet Security Packages, including AVG, McAfee and Norton etc. Brief training can also be given on certain software packages.
Upgrades & Peripherals
QML (UK) Ltd can advise and supply almost anything IT related that you may require to improve your day to day use of your current computer system or network infrastructure.
We have searched the UK to find the best IT Distributors so that we can supply our customers with the right products at the right prices.
We can fix most IT problems that you have onsite and if necessary look at the best way to improve your current system. We’ll get you the most up to date hardware and software that is best for your business or home requirements to make sure that your computer / network continues to run smoothly.
If you are just starting up and want to arrange for a new IT system to be installed, we can take care of this or we can help move your current set-up to new offices, etc.
We can also provide many additional components and peripheral upgrades that may be required for example: digital cameras, printers, scanners, wireless keyboards & mice, wireless ADSL routers, etc. All peripherals and upgrades are installed, tested and configured to the customers exacts requirements.